Ticket, weather and exchange policies

If we close a night, or weather (rain or ice) affects your visit, your ticket can be used on another open night this season. Tickets are valid for the 2026 season only and expire after January 3, 2027. Groups and large parties: email tickets@christmasatthetreefarm.holiday and we'll help you reschedule.

Who decides to close: The farm decides when a night is closed or cut short, and posts it on this website.

How you'll be told: A closure banner on this website, an email to ticket holders when tickets were bought here, and a post on the farm's Facebook page.

Each ticket is for the night you choose at checkout. Under the weather policy above, it can be used on another open night instead.

All sales are final. We don't offer refunds.

No service fees are charged. All sales are final.

No season passes or gift cards are sold online for 2026.

If you can't come on your night, your ticket isn't refunded. All sales are final.

To ask for an accommodation or to plan an accessible visit, email us before you come. What we know about access at the farm is listed on the plan-your-visit page.

Parking is $5 per vehicle, added at checkout (not charged for drive-thru only). It's required with town tickets, and sales tax applies to it.

Thursday, November 26, Thursday, December 24, Friday, December 25: drive-thru only. Christmas Town is closed and there is no Santa on these nights.

The drive-thru is sold at the gate, not online. Parking isn't charged for drive-thru only.

Children under 3 are free (no ticket needed).